Privacy Policy
Beat The Agent Pty Ltd (“Beat The Agent”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website or services, you consent to the collection, use and disclosure of your personal information as outlined in this Privacy Policy.
What Information We Collect
We may collect personal information including:
- Name
- Address
- Phone number
- Email address
- Date of birth
- Driver licence details (where required)
- Payment information
- Property details relating to listings
- Communications with us
- Website usage information collected through cookies and analytics
Where appropriate, we may also collect information from third parties including our service providers, partners and publicly available sources.
How We Use Your Information
We use your personal information to:
- Provide our property listing and support services
- Manage your account
- Process payments
- Communicate with you
- Verify your identity
- Respond to enquiries
- Improve our website and services
- Provide finance, conveyancing, insurance or other services you request through our trusted partners
- Send service updates and, where you have consented, marketing communications
You can unsubscribe from marketing communications at any time.
Disclosure of Personal Information
We may disclose your personal information to:
- Real estate advertising platforms
- Finance, conveyancing and insurance partners
- Professional photographers, videographers and service providers
- Technology providers hosting our systems
- Payment processors
- Professional advisers
- Government authorities where required by law
We only disclose personal information where necessary to provide our services or where legally required.
Some service providers may be located overseas. Where this occurs, we take reasonable steps to ensure your information is protected in accordance with Australian privacy laws.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
When information is no longer required, we securely destroy or de-identify it where appropriate.
Cookies
Our website uses cookies and similar technologies to improve functionality, analyse website traffic and enhance your experience.
You may disable cookies through your browser settings, although some website features may not operate correctly.
Access and Correction
You may request access to, or correction of, the personal information we hold about you by contacting us.
We will respond within a reasonable timeframe and may refuse access where permitted by law.
Marketing Communications
If you choose to receive marketing communications from us, you may opt out at any time using the unsubscribe link in our emails or by contacting us directly.
Complaints
If you believe we have breached your privacy, please contact us first so we can investigate and resolve your concerns promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Contact Us
Beat The Agent Pty Ltd
Email: hello@beattheagent.com.au
Website: www.beattheagent.com.au
Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website and will take effect immediately upon publication.